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Worldwide shipping / 100+ countries served

Shipping policy

Orders and Returns

Quatro process and deliver orders Monday-Friday (excluding holidays). We use a variety of shipping carriers to make sure we deliver your order as soon as possible. If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.

UNITED KINGDOM

  • Royal Mail first class will be delivered within 3-5 working days from the date of your order
  • If you have not received your parcel 5 days after you have received your dispatch e-mail email please notify us immediately.
  • Allow 10 working days for all personalised orders 

WORLDWIDE SHIPPING

  • We are able to ship international order on a tracked and signed service. The shipping cost is calculated on the total weight of your parcel and the cost will be automatically calculated during checkout.
  • Prices are in GBP and can change without prior notification.  If you have not received your parcel 20 days after you have received your confirmation delivery email, please notify us immediately so we can pass on your parcels consignment number.
  • Note: customers outside the UK may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore, we suggest that you check the requirements in your country before placing an order.
  • Quatro will not be liable for any custom or import duties.

DELIVERY TIMES & PERSONALISED ORDERS

  • All "in-stock" items are generally ready to ship and will be dispatched 3-5 business days following receipt of payment. In some rare cases, the item you order may not be in stock if this is the case you will be notified immediately and a full refund/exchange option will be given.
  • Please note all personalised orders and leisurewear items are made to your requirements and therefore are not available on a next day service, please allow up to 10 working days to receive all personalised items. Any custom-made garments are strictly non-returnable unless there is a manufacturing issue. No refunds can be given once production has commenced.
  • All club orders are manufactured to order and are non-returnable and non-refundable except for manufacturing faults, please contact your sales rep for latest production lead times.

  

UK Delivery
Delivery Option Delivery Time Price Tracking Available?
1st Class Royal Mail 3-5 Working days

from £3.95

No
Royal Mail Special Delivery Guaranteed™ Next working day by 1 pm from £9.95 Yes

Worldwide Delivery
Delivery Option Delivery Time Price Tracking Available?
International Tracked 3-15 Business Days From £12.00 Yes


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